Busy Bees at Banksia Grove

Our son, Tate was here quite a while back. I feel I have to be honest to express awareness to other parents about this facility. Tate had quite a few serious falls where no staff had seen what happened. If he had a runny nose or something minor, they'd call us to take him out of day care and he'd be sent back home. Happened quite regularly even when there was nothing wrong with him. Then they'd request a doctor's note for clearance knowing that it takes a while to see a GP. They will continue to charge you if you are on holidays or if your son is absent; excuse being that you have your child on a permanent slot. Last straw for us was when we found out Tate was being bullied in the bigger kids room; management failed to tell us - we found out from a staff member. We protected the staff member, knowing that management would be looking to crucify her, so we gave them no information on dates or time that they were requesting. When I asked management why they didn't tell us, the response was: Because it was sorted and there was no physical harm. Not good enough. Most days, the facility would not have a manager monitoring staff, children or facility. We are at Mercy Care in Banksia Grove where Tate has been very happy. When we'd drop him off at Busy Bees, he'd cry every morning (Please take note) - but not at Mercy Care. All those things mentioned above has not happened at Mercy Care. We lost so much money and time at this place. You can find better. This is just what we experienced having Tate at Busy Bees.