Moorefield Park Childcare Centre - Accepting Enrolments for 2025

So many emotions and experiences I have had with this centre but the trauma they made me feel will never leave me, a place I hoped would be a safe place like home turned to a disaster child after child. October last year I arrived to the centre to quickly become aware my child was not at the centre and had been signed out. I gave the centre 20 minutes while they did their protocols of premier walks etc before I called it quits and called police. Their main priory was to call area manger. Police arrived and after discussing his profile and information etc we started a search party coming to a end closer to the 45 min mark later he was discovered face down in pillows with a jumper on unresponsive (has known febrile seizures). My friend and another worker found him my friend picking him up shaking him until he finally was dazed awake. He was in a pool of sweat and later discovered he had been unattended for more than 2 hours. The room leader couldn’t find him and as a result has just signed him out the centre had given her many training nights after this however failed to sack her. 2; Three of my children attended this service two of them being diagnosed with different disabilities requiring OT etc in the centre to assist them. I would waste so much of their funding as the rolling door of staff leaving after 6 months was not even funny I had to make the decision to save his funding for elsewhere. I would then get calls that he was on top of the cubby house and they couldn’t get him down, he urinated on other children he blocked the bathroom and many more things but never could I understand a child slower then others not being watched a little more nether the less how he had time to do the above if he was supervised correctly. This saddens me in the result of this many of their general caring staff have resigned due to the stress and centre services. This centre is by far the worst I have ever seen and I have been with the centre over 5 years I was glad to leave.

The staff rollover is insane, hardly ever in ratio. They do not do extra curricular activities like they claim to. The centre hasn’t had a long term centre director OR 2IC since 2021. So often do dangerous incidents happen and it’s just swept under the rug (I could easily name a few I have seen). The educators are so wonderful but have no help from their higher ups at head office. Head office comes in for a day then leaves. Educators beg for assistance from them and get ignored. All head office cares about is parents/guardians money. Educators don’t get given adequate breaks and sometimes can only have 15 minute lunches during their whole 7hour shift and are made to stay back for to do overtime because of ratios. Educators also do not get paid ANY overtime they do. 44 children in a 3-4yr olds room is way too many children and with that high of a number the children are not being looked after adequately that each child deserves. As well as 16-20 children in the babies room. The rooms do not get cleaned properly throughout the day and sometimes are not cleaned properly the whole day. The staff have no assistance for children who struggle behaviour wise. Educators try their best to calm heightened children down and sometimes other children and staff become injured in the process. I know of some staff who have literally ended up with broken bones. The centre cannot hold as many children as they say due to staffing. The whole centre needs an overhaul. I do not recommend anyone to send their child/children there or anyone to work there.